FAQs
Frequently Asked Questions
Find answers to the most common questions about our products and services. Learn more about our wooden pallets, custom crate production, delivery options, and how we can help meet your business or household needs. We’re here to make ordering easy and clear.
What types of pallets do you offer?
We provide standard pallets (EUR, ISO), custom-made pallets, and recycled options, all built from quality wood and suitable for industrial use.
Do you make custom-sized crates?
Yes! We specialize in creating crates with personalized dimensions and design, tailored to your transport or storage needs.
What materials are used for the pallets and crates?
We use durable, sustainably sourced wood, ensuring strength, reliability, and compliance with international transport standards.
Can I order in bulk?
Absolutely. We handle both small and large-scale orders and offer discounts for bulk purchases.
Do you deliver nationwide?
Yes, we provide fast and reliable delivery across the country. We also offer flexible logistics options depending on your location and order size.
How can I request a quote?
You can fill out the contact form on our website, send us an email, or call us directly. Provide the dimensions and quantity you need, and we’ll respond promptly with a personalized offer.
What is the typical production time for custom crates?
Production time varies depending on size and complexity but usually takes between 3 to 7 business days.
Do you offer heat treatment or stamping for export pallets?
Yes, we offer ISPM 15 heat treatment and can provide certified stamped pallets for international shipments.
Can I pick up the order myself?
Yes, you can arrange self-pickup from our production facility. Please contact us in advance to schedule a time and prepare your order.
Do you offer long-term partnerships or contracts?
Yes, we work with businesses on long-term supply agreements. If you need regular deliveries of pallets or crates, we can create a tailored plan with fixed pricing and priority service.